10 Examples of Luxury eCommerce Stores Using Product Reviews

By Paul Rogers - 3 December, 2019
Paul Rogers 2021

The frequently omitted conversion tool some luxury brands are finally embracing

Customer reviews are a really strong conversion tool that builds trust amongst users. Reviews provide an unbiased product description from the existing clientbase directly on the product page saving visitors time spent researching products elsewhere and most importantly keeping them locked into the shopping journey without having to leave the website to look for more information.

Many FMCG brands know this already, however the luxury market has been slower on adopting product reviews and making them a part of their product shopping pages. The reason behind this is often down to reviews being seen as ‘not luxury enough’ or ‘not on brand’. We have compiled a list of premium and luxury brands who use product reviews below, to showcase that reviews can be a stand out feature in a luxury environment with premium make-up and skincare brands being a frequent example as a product’s success often relies on the verdict of the social media and customer community.

RODIAL

Rodial-640x360

www.rodial.co.uk

Built with Magento

TATA HARPER

TataHarper-640x360

www.tataharperskincare.com

Built with Magento 2

ASTLEY CLARKE

AstleyClarke-640x360

www.astleyclarke.com

Built with Magento Enterprise

GLOSSIER

Glossier-640x360

www.glossier.com

Built on a bespoke platform

MIMI HOLIDAY

MimiHoliday-640x360

www.mimiholliday.com

Built with Shopify

NORDSTROM

Nordstrom-640x360

https://shop.nordstrom.com

Built on a bespoke platform

FREE PEOPLE

FreePeople-640x360

www.freepeople.com

Built on a bespoke platform

J CREW

JCrew-640x360

www.jcrew.com

Built on a bespoke platform

BHLDN

BHLDN-640x360

www.bhldn.com

Built on a bespoke platform

ANTHROPOLOGIE

Anthropologie-640x360

www.anthropologie.com

Built on a bespoke platform

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