eCommerce Consultancy
We work with brands and retailers to help them achieve their business goals and deliver key strategic projects. Our award-winning team have undertaken fixed scope and retained consultancy work for businesses of all shapes and sizes, ranging from complex replatforming projects to strategic audits to ad-hoc workshops.
As a business, we only work on eCommerce projects and have an in-house team of experienced, specialist consultants, all bringing different skill-sets to projects. We're flexible with how we work - ranging from specific workshops to larger fixed scope projects to retained relationships. The client-fit is more important to us than the brief or project scope.
Examples of projects we commonly work on include strategy definition and inputs, technical audits, customer experience audits, technical scoping and requirements gathering, procurement projects, delivery & project management, specific scope delivery (e.g. product personalisation), interim support and roadmap definition and ownership.
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eCommerce Paid MediaProject Management, Technical Solutionising, UX, InternationalStüssyProject managing a re-design of the Stüssy website, inputting into key tech stack decisions, UX and governing the technical delivery / end product.
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eCommerce Paid MediaInternational, UX, CRO, StrategyThe Frankie ShopLong-standing relationship with one of the world's fastest growing fashion brands - focusing on international strategy, UX & usability, reporting, brand experience and lots more.
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eCommerceInternational, StrategyBremontInitial audit + roadmapping exercise that led onto a redesign / theme rebuild and various changes to the underlying tech stack. Lots of focal areas over a two year relationship, including international, AR, performance, reporting and more.
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eCommerce Paid MediaInternational, UX, CRO, StrategyThis WorksVarious fixed scope projects focused on supporting a replatforming project, introducing subscriptions, growth strategy, loyalty and various other areas.
Consultancy
For those looking for streamlined support, we provide bespoke consultancy services that are typically more advisory, with us operating as a strategic partner. As part of these types of projects and retainers, we act as an extension of your team and examples of how we can work include:
- Definition of short, medium and long-term eCommerce roadmap
- Help with prioritisation of the roadmap and organisation
- Running workshops around focused topics (e.g. loyalty) or broader areas (e.g. internationalisation) to help with planning and definition
- Technical scoping and requirements gathering
- Strategic inputs into and validation of your end-to-end strategy
- Governing technical projects and support with delivery
- Supporting with budgeting and commercial aspects
- Advising around technology and agency selection
- Supporting and helping to build your internal team
“Vervaunt has been instrumental in the vast growth of our eCommerce business both via their paid media services and eCommerce consultancy. I’ve personally worked with them for a total of 4 years on several occasions in two different businesses and each time they have brought their wealth of knowledge in all manners of eCommerce including technical, strategic and performance.
What makes them stand out is their team who specialise in specific areas of the business meaning you receive expert advice and solutions which are relevant to your setup. Their eagerness to support and pro-active nature means they are testament to the “extension of the team” phrase. A highly recommended partner for any business looking to scale with immediate results.”Rachel Powell-Jones - Head of eCommerce, Astrid & Miyu
“Vervaunt’s eCommerce Consultancy team has been a game-changer for our business. Their expertise and guidance have taken our website from a simple, hard-to-navigate platform to a deep, organised and profitable e-commerce business. They feel like an extension of our team, constantly thinking about how we can build additional functionality and help us grow to be the best in class in our industry. What sets them apart is not just their wealth of knowledge but their work ethic and business ethos. Working with Vervaunt has been an absolute pleasure and look forward to growing together.””
Tim Martin-Harvey, Head of eCommerce – The Bottle Club
“My path crossed Vervaunt’s a few times in the past, mainly from the name regularly coming up as a recommended and trusted ecommerce supplier.When I recently joined Orveon and the subject of re-platforming came my way, I knew exactly who to turn to! Vervaunt is a well grounded agency, with an obvious passion for ecommerce and proven industry expertise.What sets Vervaunt apart is the transparency and honesty that comes with the working relationship. It’s all too easy for agencies to try and blind clients with acronyms, one sided stats and new niche trends. Vervaunt genuinely feel like an extension of the Orveon team, and I look forward to growing the Orveon brands with your help.”
Claire Wilson - eBusiness Director, Laura Mercier & Bare Minerals
Execution
For teams who need more hands-on support, we can also take on execution work as well, either with temporary interim support or just to accelerate delivery of key projects. Examples of areas we can support include:
- Project management and product ownership
- Hands-on support with launching new features and functionality, and accelerating delivery (ranging from configuration to data migration to testing)
- Governance and auditing around technical areas, such as performance, development approach, or accessibility
- Architecting and validation of complex solutions (e.g. headless builds, complex international approaches, custom applications and modules, etc.)
- Delivery of reporting and insights projects, or automation projects
- Research projects
- Managing UAT and testing phases
- Supporting the roll-out of new best in breed eCommerce tools
- Manage optimisation projects
Vervaunt have been a great strategic eCommerce partner to us over the last two years, helping us improve our tech stack, better localise across some of our key markets and deliver a wide range of CRO and UX projects.
Laura Marangon - Head of eCommerce, The Frankie Shop
Our Credentials
- Team with a wide range of skills and focus, covering product ownership, technical solutions, marketing, strategy, and analysis
- Deep experience in both technical and strategic areas (ranging from PIM implementation to CRM strategy)
- Team with a wide range of skills and focus, covering product ownership, technical solutions, marketing, strategy, and analysis
- Unbiased, impartial and fair team - we work with all technology partners and do not favour solutions based on commission or benefits
- One of the world’s only Shopify Plus consultancy partners, alongside multiple Magento Certified Solutions Specialists
- Experienced with most major platforms - Magento / Adobe, Shopify Plus, Salesforce Commerce Cloud, Shopware, BigCommerce, SAP, etc.
- Strong relationships with majority of technology partners - ranging from PIM to personalisation to BI platforms
- Supported a wide range of major eCommerce projects for brands from all over the world, including Bulletproof, The V&A, Self-Portrait, Science Museum Group, PMT Music, TOTEME, David Austin Roses, Sunspel and many more
- Won multiple awards at leading ceremonies, including the eCommerce Awards and the UK eCommerce Awards
We’ve been working with Vervaunt as strategic consultants for the last 12 months, helping us to define our roadmap, better localise certain markets, optimise usability and UX, improve our tech stack and also add a layer of technical governance in a variety of areas. We’ve had a great experience and consider them an extension of our team.
Stefan Lewis, Chief Digital Officer - Represent
Vervaunt Labs
Vervaunt Labs is our R&D offering, focused on building proprietary technology to add value to our services and help clients. Some of the key tools we’ve built include:
- Census - rule-based post purchase questions app for Shopify, primarily used for attribution, first party data capture and on-site feedback.
- Visualise - dynamic creative based on improving image formats for DPAs and DABA, also allows for overlaying key information and attributes.
- Inventory logging + alerts - Automated logging and alerting of inventory change, designed to reduce spend on items with broken stock and help attribute performance shifts.
- Sale alerts - alerts on competitor sale activity, to help manage shifts in spend and again attribute performance change on channels like Google Shopping.
- Creative reporting - detailed reporting on key metrics for individual Meta creative.
- Performance monitoring - automated daily logging of client performance / load time shifts for key templates. Monitors key performance metrics and scores.
- Benchmarks - internal client benchmarking across paid channels and Google Analytics. Data stored in our data warehouse and split out by vertical.
- The Frankie Shop :
- Timex :
- TOTEME :
- Self-Portrait :
- The Frankie Shop :
- Timex :
- TOTEME :
- Self-Portrait :
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