Ecommerce Replatforming

We are a fair, unbiased and agnostic eCommerce partner who can make recommendations and project manage a replatforming project for any major platform - including Shopify Plus, Magento, BigCommerce, Salesforce Commerce Cloud, SAP Hybris and more. As part of our vast experience with replatforming projects, we have also assessed other platforms such as CommerceTools, Saleor and Fabric amongst others.

A typical replatforming service would include:

• Initial requirements gathering - understanding your eCommerce needs and requirements through a series of comprehensive workshops and a 200-line audit doc. We can also create and run RfP projects if needed.

• Platform selection - helping brands understand each platform and making a detailed recommendation based on your goals, compromises, customisations, technologies and other assessments.

• Agency and development partner selection - supporting the selection of a new eCommerce development agency and SIs if needed, with a detailed assessment and comparison of experience, strengths, team structure and compatibility.

• Project management – taking a lead on and managing internal and external teams, ensuring the replatforming project runs on-time and on-budget. We hold ourselves accountable for the project, and allow your team to focus on growth and day-to-day management of the business.

• Governance - governing and managing key areas across compliance, performance, usability, accessibility, search optimisation and more.

• Hands-on solutions support – architecting solutions, managing third parties, supporting initial setup etc.

• Hands-on migration support – supporting the migration of data, managing the content migration, setting up aspects of the platform etc.

• Project and roadmap ownership - leading areas of your eCommerce operation such as wholesale channels, on-site search, personalisation, analytics and performance marketing.

• Technology / vendor assessment and selection – defining requirements and selecting and supporting additional third party technologies used such as payment providers, search solutions, personalisation engines, VM solutions, third party content management, hosting providers, email marketing platforms, CRMs , PIMs, integration platforms, shipping platforms etc.

Our average scope includes more hands-on support through the replatforming project than an average consultancy agency – but we’re flexible to a brand’s needs and have no preference on the level of our involvement.