eCommerce Strategy & Planning Workshops

We work with brands to run comprehensive and informative workshops around focused topics (e.g. loyalty) or broader areas (e.g. local market growth strategy or multi-channel) to help with planning and definition.


Our eCommerce consultancy team deliver detailed workshops primarily designed to help fully assure a project, scope out key areas, define delivery approach, define budgets and costs and ensure the right team members and partners are selected. The workshops will typically be focused on a key area and the outputs are then detailed documentation on the technical and delivery approach.

Recent examples of areas covered in workshops include localisation, reporting, loyalty / VIP, multi-store architecture, catalog setup, search & merchandising, checkout experience, customer services, multi-channel experience & operations, POS and various other topics / areas.

Pangaia


Vervaunt has been instrumental in the vast growth of our eCommerce business both via their paid media services and eCommerce consultancy. I've personally worked with them for a total of 4 years on several occasions in two different businesses and each time they have brought their wealth of knowledge in all manners of eCommerce including technical, strategic and performance. What makes them stand out is their team who specialise in specific areas of the business meaning you receive expert advice and solutions which are relevant to your setup. Their eagerness to support and pro-active nature means they are testament to the "extension of the team" phrase. A highly recommended partner for any business looking to scale with immediate results.

Rachel Powell-Jones, Head of Ecommerce - Astrid & Miyu



Workshops

The purpose of running these workshops is to provide an accessible approach for tackling specific streams of work - ensuring clients are fully prepared for the business projects ahead. The workshops are fixed scope pieces of work and would typically be structured in the following way.

  • Initial discovery call - to understand the core objectives, any complexities and definition of scope. The deliverables from Vervaunt’s side would be agreed upfront at this stage.
  • Preparation & research - after the initial call, our team would prepare for the primary workshops by setting out a list of questions and discussion points that will enable us to gather detailed context in order for the right solutions to be put forward. We'll also carry out research to collate any specific examples or best practices that will be useful for the project.
  • Workshops - these are typically half day sessions focused on solution scoping, with the objective of getting enough detail to document next steps and actions. The outcome from these sessions is to provide a detailed plan of action and next steps for the specific project.
  • Presentation of plan, solution or spec - we’d then present back with our suggested approach, a plan, a spec etc.
  • Loyalty / VIP - a series of workshops to define and document new loyalty programs, with deliveries including documentation around loyalty mechanisms, briefing and advisory on front-end design and mapping the loyalty customer journey etc.
  • Internationalisation - we commonly run workshops on international expansion, usually focused quite heavily on the technical and architecture side (along with areas like payments, price books, traffic handling etc.) and defining a phased launch plan. Recent examples have included assisting multi-channel businesses in their launches of EU and US stores.
  • Subscriptions - projects focused on building out subscription propositions, selecting the subscription vendor and payment provider and any integration considerations. From a front-end perspective we also map out key areas of functionality to optimise the user journey across key touch points.
  • Forecasting - reviewing demand, trade plan and inventory and building out forecasts for key marketing channels.
  • Bespoke functionality - A series of workshops to scope out bespoke functionalities (e.g. the creation of a 3D configuration experience).
Temp about vervaunt group

Our Credentials

  • Team with a wide range of skills and focus, covering product ownership, technical solutions, marketing, strategy, and analysis
  • Deep experience in both technical and strategic areas (ranging from PIM implementation to CRM strategy)
  • Team with a wide range of skills and focus, covering product ownership, technical solutions, marketing, strategy, and analysis
  • Unbiased, impartial and fair team - we work with all technology partners and do not favour solutions based on commission or benefits
  • One of the world’s only Shopify Plus consultancy partners, alongside multiple Magento Certified Solutions Specialists
  • Experienced with most major platforms - Magento / Adobe, Shopify Plus, Salesforce Commerce Cloud, Shopware, BigCommerce, SAP, etc.
  • Strong relationships with majority of technology partners - ranging from PIM to personalisation to BI platforms
  • Supported a wide range of major eCommerce projects for brands from all over the world, including Bulletproof, The V&A, Self-Portrait, Science Museum Group, PMT Music, TOTEME, David Austin Roses, Sunspel and many more
  • Won multiple awards at leading ceremonies, including the eCommerce Awards and the UK eCommerce Awards
Toteme2


Vervaunt are a trusted and reliable partner for us, who add a wealth of knowledge to our ecommerce projects. It’s a pleasure to work with them and they feel like an extension of the team.

Shradha Kaul, Director of eCommerce - This Works


Featured eCommerce Clients
  • Fredperry
  • Lauramercier
  • The Frankie Shop :
  • Timex :
  • TOTEME :
  • Self-Portrait :
  • The Frankie Shop :
  • Timex :
  • TOTEME :
  • Self-Portrait :

Our awards
  • Uk search awards 2021
  • Uk agency awards 2021
  • Uk ecommerce awards 2021
  • European agency awards 2021
  • Performance marketing awards
  • Ecommerce awards 2021

Subscribe to our newsletter

Our monthly newsletter is designed to be the most actionable and inspiring eCommerce newsletter in existence, combining examples of innovation in eCommerce, optimisation ideas, general best practice advice and lots more.

By signing up you are agreeing to our privacy policy.

Optional

If you’d prefer, please feel free to email us at [email protected]