Requirements Gathering

Identifying key requirements is a crucial element to any major project, so we work with brands to understand their ecommerce needs and requirements through a series of comprehensive workshops and a final audit doc.

Introduction & Offering

Over the years, we’ve built out detailed requirements documents and technical specifications for a wide range of brands and retailers across varied projects. Our most common project type would be a replatform scope or large migration, however we have also carried out similar processes for product builders, internationalisation projects, introduction of trade or B2B functions, loyalty programs, single-sign on projects, POS projects and lots more.

More Detail

Our average requirements gathering process would be a fixed scope exercise, based primarily on the following:

  • Planning and research, so we could come to the workshops with the right questions.

  • Initial business and discovery workshops - to give us additional context around commercials, general context, team and stakeholders.

  • Initial functional and technical workshops with all key stakeholders - this is where we’d start to capture the detail for the specification. We’d typically bring team members into these sessions that have the right experience so it’s more of a discussion and collaboration, and we’re building out the right requirements and solutions together.

  • Internal review and solutioning.

  • Agreement on solutions, including commercials and implementation route.

  • Enhancement of documentation.

  • Presentation of specifications and documentation with agreement on next steps.

Our team has deep experience in scoping out complex projects across a wide range of ecommerce platforms and technology stacks, and we’re also partnered with most platforms and key tech partners.

The level of detail we go into varies, depending on the complexity of the project, budget and the people that are going to be working with the spec. The most common use case is that we build out a detailed spec to give to agencies so they’re able to accurately quote for a project, without having to include T&M or broad ranges in their proposal. In addition to this, we often scope out more technical requirements and then propose different solutions to the agency or internal team.

Our Credentials

  • Team with a wide range of skills and focus, covering product ownership, technical solutions, marketing, strategy, and analysis

  • Deep experience in both technical and strategic areas (ranging from PIM implementation to CRM strategy)

  • Unbiased, impartial and fair team - we work with all technology partners and do not favour solutions based on commission or benefits

  • One of the world’s only Shopify Plus consultancy partners, alongside multiple Magento Certified Solutions Specialists

  • Experienced with most major platforms - Magento / Adobe, Shopify Plus, Salesforce Commerce Cloud, Shopware, BigCommerce, SAP, etc.

  • Strong relationships with majority of technology partners - ranging from PIM to personalisation to BI platforms

  • Supported a wide range of major ecommerce projects for brands from all over the world, including Bulletproof, The V&A, Self-Portrait, Science Museum Group, PMT Music, Totême, David Austin Roses, Sunspel and many more

  • Won multiple awards at leading ceremonies, including the eCommerce Awards and the UK eCommerce Awards

Our Consulting Team

Paul Rogers
Ecommerce Consultant
Liam Quinn
Solutions Architect
Josh Duggan
Lead Performance Consultant
Paul Barrett
Business Director
Shamoli Miah
Ecommerce Consultant
Francesca Raggio
Ecommerce Consultant
Conor Jones
Ecommerce Solutions Specialist

Featured Ecommerce Clients

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