Project Delivery, Governance & Management

Our team comprises hands-on specialists including a Technical Architect, Product Owners and more Strategic Consultants to provide expertise to lead the migration process to ensure on-time and on-budget delivery of the project, whilst providing guidance on all key deliverables. The team work together to add layers of solutioning, alongside the delivery components.

Key parts of our delivery offering include:

• Global project plan; factoring in all timelines, deliverables & milestones - dependencies on all stakeholders.

• Enforcing definition and requirements gathering.

• Pre-discovery documentation to ensure all parties are aligned and commercials and timelines are accurate.

• Governance around scope and functional definition.

• Leading key phases such as design and initial contracts.

• Guidance around best practices - we’d usually have key inputs into data migration, catalog setup, design, UX and various other aspects.

• Ownership and documentation around commercials (partners, platforms, third parties etc.).

• Governance around UAT (testing phase) and documentation - enforcing documentation and proper UAT.

• Management of internal resources and team capacity.

• Launch planning and documentation.

• Post-launch bug and backlog management and definition.

We play a crucial pivotal role, working closely with both the internal team as well as the system integrator and additional third party stakeholders (integration platforms / service provider, other technical third parties, design inputs, testing companies etc.) and we go above and beyond to ensure the successful delivery of all projects, and are committed to ensuring best practice across the board.

Typically we also support in building the post-launch strategy and roadmap to ensure brands have a solid view of the next 12 months.